1) Any enquiries regarding uCustoms and Customs Division, please contact Customs Call Centre (CCC) for any General Inquiries as below:
| Customs Call Center | Telephone Number | Operation Hours | Email |
1 300 88 8500 (General Enquiries) | Monday - Friday (8.30 a.m. - 7.00 p.m.) Saturday, Sunday & Public Holidays (Closed) | ccc@customs.gov.my |
2) For information, please include 24/7 support information for inquiries regarding registration for foreign ships within the Ship Clearance System (SCS) uCustoms as below:
Pelabuhan Klang (Kaunter) | Telephone Number | Email |
03 3168 0751 /
03 3168 0771 | p_wisma@marine.gov.my |
3) For any inquiries regarding the Service Provider Edaran Trade Network may contact as below:
| Edaran Trade Network | Telephone Number | Email |
| Will update later | helpdesk@rankalpha.com |
4) For any inquiries regarding the Service Provider Dagang Net Technologies may contact as below:
| Dagang Net Technologies | Telephone Number | Email |
| 1 300 13 3133 | careline@dagangnet.com |
5) For any inquiries regarding the Service Provider NM SOVY Technology may contact as below:
| NM SOVY Technology Sdn Bhd | Telephone Number | Email |
| 03 8322 7607 | uc.enquiry@sovy.com.my |
