Electronic Pre-Alert Manifest (ePAM)

 (Information updated until 31 January 2021)
In line with the government's technological advancements and efforts to make Malaysia a trade hub across borders especially through e-commerce platforms, the Royal Malaysian Customs Department (RMCD) took the initiative in developing and implementing the use of the electronic Pre-Alert Manifest (ePAM) system to improve speed, efficiency and streamlining of customs clearance procedures. The ePAM system allows courier service companies to make a simplified import declaration for multiple importers at once before the arrival of goods. Implementation of the ePAM is expected to accelerate the release of goods and further enhance trade facilitation.
The ePAM only applies to import customs clearance through air mode operated by a courier service company licensed or registered under:
                 i.      Postal Services Act 2012
                ii.      Postal Services (Licensing) Regulations 2015
               iii.      RMCD State Agent Control Unit
(1) A courier service company is required to use the ePAM system to submit a declaration electronically for the goods imported to the Principal Customs Area through:  
                 i.      Kuala Lumpur International Airport
                ii.      Lepas International airport, Penang
               iii.      Senai International Airport, Johor
               iv.       Kota Kinabalu International Airport, Sabah
                v.       Kuching International Airport, Sarawak
               vi.       Langkawi International Airport, Kedah
              vii.       Sultan Abdul Aziz Airport, Shah, Subang, Selangor
(2) A courier service company must submit the ePAM to customs not less than two (2) hours before arrival of the aircraft. However, in the case of flight time is less than two (2) hours, the ePAM is allowed to be submitted within two (2) hours after arrival of the aircraft.
(3) The ePAM must contain the following information:
                 i.      Name of courier service company
                ii.      Flight number
               iii.      Import / export date
               iv.       Port / airport loaded
                v.       Air waybill number
               vi.       Name and address of the importer
              vii.       Name and address of the exporter
             viii.       The amount of goods in the consignment
               ix.       Package weight
                x.       Goods value (CIF)
               xi.       Goods description
              xii.       Tariff code (6 Digit)
             xiii.       Country of origin
 (4) Submission of ePAM information must use the format specified on the selected platform either the Degital Free  Trade Zone (DFTZ) or the National Single Window (NSW). A courier service company is allowed to transmit ePAM information through one platform at a time.
(5) Immediate release
Immediate release of goods may be provided without Form Customs No.1 declaration that meets the following criteria:
                 i.      Goods classified as letters or documents
                ii.      Value of goods not exceeding RM500.00 CIF (Cost, Insurance, Freight) per consignment eligible for duty / tax exemption except for cigarettes, tobacco and liquor as specified in:
                         a.  Item 94, Customs Duties (Exemption) Order 2017; and
                         b.  Item 24, Sales Tax (Persons Exempted From Payment of Tax) Order 2018
               iii.      The weight of each package should not exceed 30 kg
               iv.       The goods are not restricted or regulated under Customs (Prohibition of Imports) Order 2017.
Except for immediate release, the release of goods must be made through Form Customs No.1.
Any questions or further information on this reference, please contact:
Customs Division
Royal Malaysian Customs Department
Royal Malaysian Customs Department Headquarters Level 4 North,
Ministry of Finance Complex No. 3, Persiaran Perdana, Precinct 2,
62596, Putrajaya.
Tel: 03 - 8882 2873/2384