Customer feedback on the findings of the audit is a method to measure the quality of service provided by audit officers of the Royal Malaysian Customs Department (RMCD) and the implementation of a compliance audit. Auditees are encouraged to give feedback for the improvement of the services provided.
Auditees can download CUSTOMERS FEEDBACK FORM and send it to the Compliance Management Division, RMCD Headquarters via:
a) Faksimili : 03 - 8882 4914/4915/2766 or
b) E-mel : pematuhan.hq@custom.gov.my
Cooperation from the company will assist in improving the RMCD’s delivery system effectively. Please stamp your company’s name to authenticate the feedback.
