How to login to uCustoms?

  1. On the RMCD home page, select eSERVICES and then click uCustoms icon. RMCD Sign in page will appears.
  2. Enter the USER ID for example, CManifest@customs.gov.my. and password.
  3. Click Sign in and the uCustoms home page will appears.

How to open Release page?

Login to uCustoms site and click Release menu. The Release home page will appears.

How to Create Gate Pass?

  1. On the Release menu, click Gate Pass sub menu. The Gate Pass List page will appears.
  2. In the Gate Pass List section, click to create Gate Pass information.
  3. The Gate Pass No. is a reference for the Gate Pass information. It is a unique alpha-numeric character that is automatically generated by the System once it is created.
  4. Requested Date automatically displays the current date by default and it is non-editable.
  5. Select any of the following options for Trip Type:
    • Single for single trips; or
    • Multiple for multiple trips.
  6. Issued Date is disabled by default and is automatically displayed by the System once the Port charges are collected and the Gate Pass status changes to Issued.
  7. Number of Trips is automatically populated based on the Gate Pass details count.
  8. Total Completed Trips is automatically populated based on the Gate Pass details count.
  9. Enter and select the Entry Customs Station name from where the goods are imported into the country.
  10. Enter and select the Exit Customs Station name from where the goods are exported out of the country.
  11. Total Entry Weight is automatically populated if the Release by field is selected as Weight in the Gate Pass details once the Gate Pass details are submitted.
  12. Total Entry Quantity is automatically populated if the Release by field is selected as Quantity in the Gate Pass details once the Gate Pass details are submitted.
  13. Total Exit Weight is automatically populated if the Release by field is selected as Weight in the Gate Pass details once the Gate Pass details are submitted.
  14. Total Exit Quantity is automatically populated if the Release by field is selected as Quantity in the Gate Pass details once the Gate Pass details are submitted.
  15. Enter and select the Vehicle Plate No.
  16. Vehicle Model field is automatically displayed by the System based on the selected Vehicle Plate number.
  17. Vehicle Type is automatically displayed by the System based on the selected Vehicle Plate number.
  18. Engine Number is automatically displayed by the System based on the selected Vehicle Plate number.
  19. Chassis Number is automatically displayed by the System based on the selected Vehicle Plate number.
  20. Owner Name is automatically displayed by the System based on the selected Vehicle Plate number.
  21. Enter the Seal No. of the vehicle.

How to Create Gate Pass Details?

  1. In the Gate Pass Details List click to create Gate Pass Details.
  2. Gate Pass Detail No. is a reference for the Gate Pass Details. It is a unique alpha-numeric character that is automatically generated by the System once it is created.
  3. Gate Pass No. is automatically displayed based on the created Gate Pass Information.
  4. Trip Number is automatically populated based on the Gate Pass details count.
  5. System automatically displays Status of the Gate Pass Details information.
  6. Enter the Remarks if any.
  7. If Is Empty Vehicle check box is selected, then the disclaimer "I hereby declare that there are no dutiable or non-dutiable goods conveyed in this lorry" appears. For empty vehicles entering the Customs Control Area, it is mandatory to select the disclaimer before creating the Gate Pass Details.
  8. Enter the Entry Gate No. through which the vehicle enters the Customs Area.
  9. Select the Release By from the drop-down list as Weight, Quantity or Container.
  10. Select the Source from the drop-down list as Import Declaration or Export Declaration.
  11. Enter the Rejection Notice.
  12. Select the Purpose of Gate Pass from the drop-down list as For Inspection, Inspection at Trader Premises, Carry Released Goods, Pre-Arrival Declarations or Animal Quarantine.
  13. Expected Entry Date and Time automatically displays the current date and time by default. If required, click to modify the date using the calendar and time from the drop-down list.
  14. Actual Entry Date and Time is automatically populated based on the information received from Auto Gate System or it is recorded by the CEA Officer during Gate Pass details approval process.
  15. Enter the Container Number.
  16. System automatically displays the Lane Id.
  17. Officer Id is automatically displayed by the System.
  18. Enter the Entry Remarks.
  19. Select the Levy Not Applicable check box if Levy charges are not applicable.
  20. Enter the Levy Amount imposed for the goods.
  21. Select the Goods Type from the drop-down list.
  22. Enter the Remarks if any.
  23. If Is Empty Vehicle check box is selected, then a disclaimer "I hereby declare that there are no dutiable or non-dutiable goods conveyed in this lorry" appears. For empty vehicles entering the Customs Control Area, it is mandatory to select the disclaimer before creating the Gate Pass Details.
  24. Enter the exit Gate No. through which the vehicle exits the Customs Area.
  25. Select the Release By from the drop-down list as Weight, Quantity or Container.
  26. Select the Source from the drop-down list as Import Declaration or Export Declaration.
  27. Enter the Rejection Notice.
  28. Select the Purpose of Gate Pass from the drop-down list as For Inspection, Inspection at Trader Premises, Carry Released Goods, Pre-Arrival Declarations or Animal Quarantine.
  29. Enter the Expected Exit Date and Time or click to select the date from the calendar and then select the time from the drop-down list.
  30. Actual Exit Date and Time is automatically populated based on the information received from Auto Gate System or it is recorded by CEA Officer during Gate Pass details approval process.
  31. Enter the Container Number.
  32. System automatically displays the Lane Id.
  33. Officer Id is automatically displayed by the System.
  34. Enter the Exit Remarks if any.
  35. Select the Levy Not Applicable check box if Levy charges are not applicable.
  36. Enter the Levy Amount imposed for the goods.
  37. Select the Goods Type from the drop-down list.
  38. Enter the Remarks if any.
  39. Click Create to create the Gate Pass Details.
  40. Click Save to save the Gates Pass Details.
  41. Click Cancel to navigate back to Gate Pass Information form.

How to Associate / Disassociate Entry Reference Declarations?

To Associate the Entry Reference Declarations

  1. In the Gate Pass Details section, click in Entry Reference Declarations section to associate the Entry Reference Declarations.
  2. Select Declaration Number from the displayed list or enter the Declaration Number in the text box provided, and click Search.
  3. Select the check box corresponding to the Declaration Number in the Declaration List and click
  4. Click Save to save the Gate Pass Details.
To disassociate the Entry Reference Declarations
  1. In the Entry Reference Declarations section, select the check box corresponding to the Declaration Number that needs to be disassociated.
  2. Click to disassociate the selected Declaration.
  3. Click OK to disassociate or click Cancel to discard the action.

How to Associate / Disassociate Exit Reference Declarations?

To Associate the Exit Reference Declarations:

  1. In the Gate Pass Details section, click in Exit Reference Declarations section to associate the Exit Reference Declarations.
  2. Select Declaration Number from the displayed list or enter the Declaration Number in the text box provided, and click Search.
  3. Select the check box corresponding to the Declaration Number in the Declaration List and click
  4. Click Save to save the Gate Pass Details.
To disassociate the Exit Reference Declarations:
  1. In the Exit Reference Declarations section, select the check box corresponding to the Declaration Number that needs to be disassociated.
  2. Click to disassociate the selected Declaration.
  3. Click OK to disassociate or click Cancel to discard the action.

How to Associate / Disassociate Items?

To Associate Items in a Declaration:

  1. In the Gate Pass Details section, click Associate Items/Containers in Entry or Exit Reference Declarations section to associate the items for entry or exit Reference Declarations.
  2. Select Item Code from the displayed list or enter the Item Code and / or Description in the text box provided, and click Search.
  3. Select the check box corresponding to the Item Code in the Items List and click
  4. Enter the Processed Weight / Processed Quantity to be released.
  5. Click to save the Item Details.
To disassociate items in a Declaration:
  1. In the Associated Items List section, select the check box corresponding to the Item Code that needs to be disassociated.
  2. Click to disassociate the selected Item Code.
  3. Click OK to disassociate or click Cancel to discard the action.
  4. Click to save the Item Details.
  5. Click to navigate back to Gate Pass Details form.

How to Associate / Disassociate Container Information?

To Associate Containers in a Declaration:

  1. In the Gate Pass Details section, click Associate Items/Containers in Entry or Exit Reference Declarations section to associate the items for entry or exit Reference Declarations.
  2. Select Container Number from the displayed list or enter the Container Number in the text box provided, and click Search.
  3. Select the check box corresponding to the Container Number in the Containers List and click to save the details
To Disassociate Items in a Container:
  1. In the Associated Containers List section, select the check box corresponding to the Container Number that needs to be disassociated.
  2. Click to disassociate the selected Item Code.
  3. Click OK to disassociate or click Cancel to discard the action.
  4. Click to save the Details.
  5. Click to navigate back to Gate Pass Details form.

How to Submit Gate Pass Details?

  1. In the Gate Pass List click to open the Gate Pass No. in Created or Modified state.
  2. In the Gate Pass Details click to open the Gate Pass Details in Created or Modified state.
  3. Click Submit to submit the Gate Pass Detail information.

How to Submit Gate Pass?

  1. In the Gate Pass List click to open the Gate Pass No. in Created or Modified state.
  2. Click Submit to submit the Gate Pass information.

How to Print Gate Pass?

  1. In the Gate Pass List click to open the Gate Pass No. in Issued state.
  2. Click Print to print the Gate Pass information.

How to View History?

  1. In the Gate Pass Information form, click and then click View History.
  2. Select the fields in Available Columns section for which history details are required.
  3. Click to move the selected fields to Display Columns section.
  4. Click Show History to view the history details of the selected fields.
  5. To view the difference, select at least two (2) records in the View History section.
  6. Click View Difference to view the difference.
  7. Click Close to close the View History form.

How to View Remarks History?

In the Gate Pass Information form, click next to the Remarks field to view the Remarks History details.

How to Close Gate Pass Information?

  1. In the Gate Pass List click to open the Gate Pass No. in Awaiting Closure state.
  2. Click Close Gate Pass to complete closure of the Gate Pass Information.

How to Request for Gate Pass Details Amendment?

  1. In Gate Pass List, click corresponding to the Gate Pass No. in Closed status.
  2. In the Gate Pass Details section click to open the Gate Pass Detail No. in Exited state.
  3. Make the required changes and click Save.
  4. Click Request for Amendment.

How to Request to Cancel Gate Pass?

  1. In the Gate Pass List click to open the Gate Pass No. in Issued state.
  2. Click Request for Cancel to send request for cancellation of the Gate Pass.

How to Request for Cancel Gate Pass Details?

  1. In the Gate Pass List click corresponding to the Gate Pass No. in Issued status.
  2. In the Gate Pass Details section click to open the Gate Pass Detail No. in Issued state.
  3. Click Cancel Trip to send request for cancellation of Gate Pass Details.

How to Confirm Port Charges?

  1. In the Inbox, click Gate Pass Submitted message.
  2. Click the Reference number of the Submitted Gate Pass request.
  3. Click Port Charges Collected to collect the Port charges.

How to Acknowledge/Return Gate Pass Details Amendment for Correction?

  1. In the Inbox, click Closed Gate Pass Request for Amendment message.
  2. Click the Reference number of the Gate Pass request.
  3. In the Gate Pass Details click to open the Gate Pass Detail No. in Requested for Amendment status.
  4. Click WO Acknowledgement to acknowledge the Gate Pass details amendment.
  5. or
  6. Click Return for Correction to return the Gate Pass details for correction.