VISION
Making Malaysian Customs services world class in 2015
MISSION
Spurring economic growth,
preserving national security and well-being of the people through revenue collection services, facilitation of trade and industrialisation,
and ensuring adherence to the laws through efficient and effective means
SERVICE ETHICS
Trustworthy Services, Sincere and Dedicated (A.B.I.D.)
ORGANISATIONAL CULTURE
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T R U S T |
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T - |
Togetherness (Bersatu Hati) |
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R - |
Respect (Saling Menghormati) |
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U - |
Understanding (Faham Memahami) |
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S - |
Spiritual (Kerohanian |
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T - |
Totality (Menyeluruh) |



