CUSTOMS DIVISION

INTRODUCTION

The Customs Division in Headquarters of The Royal Malaysian Customs Department is headed by a Director of Customs (Grade VU7) who is assisted by two (2) Deputy Directors of Customs (Grade W54). This Division consists of two (2) branches and 11 units . The two (2) branches and the respective units are as follows:

1. Trade Facilitation And Industry Branch:

• Warehousing Management & Control Unit
• Facilities & Incentive Management & Control Unit
• Licensing Database Management Unit
• Free Industrial and Commercial Zone Management & Control Unit
• Licensed Manufacturing Warehouse Management & Control Unit

2. Import/Export and Border Control Branch:

• Import Management & Enforcement Unit
• Export Management & Enforcement Unit
• Duty Free Island/Duty Free Shop Management & Enforcement  Unit
• Travellers/Border Management & Enforcement Unit
• Taxation Policy & Analysis Unit
• Inter-Agencies Commitment Unit

Objective Of Division

• To implement policies related to industries, import, export and border control established by the department and the government.

• To establish procedure related to industries, import, export and border control which is inline with the stipulated policies of the department and the government.

• To study and review policy and/or procedure concerned for enhancement and simplification to ensure predictability in its implementation.

• To provide cooperation and facilitation to other government agencies.

• To implement international commitment and cooperation with ‘World Customs Organization (WCO), Association of Southeast Asian Nations (ASEAN), World Trade Organization (WTO) and  Asia-Pacific Economic Cooperation (APEC) as well as Free Trade Agreements with other countries.

• To provide guidelines to customs officers at the frontline to ensure efficient implementation of customs policy and procedure.