1)      Any enquiries regarding uCustoms and Customs Division, please contact Customs Call Centre (CCC)  for any General Inquiries as below:


Customs Call Center  ​ ​Telephone Number​Operation HoursEmail

1 300 88 8500 (General Enquiries)

​Monday - Friday (8.30 a.m. - 7.00 p.m.)

Saturday, Sunday & Public Holidays (Closed)



2)      For information, please include 24/7 support information for inquiries regarding registration for foreign ships within the Ship Clearance System (SCS) uCustoms as below:

Pelabuhan Klang  (Kaunter)

Telephone NumberEmail
03 3168 0751 / 03 3168 0771p_wisma@marine.gov.my


3)      For any inquiries regarding the Service Provider Edaran Trade Network may contact as below:

Edaran​ Trade NetworkTelephone NumberEmail
Will update laterhelpdesk@rankalpha.com​


4)        For any inquiries regarding the Service Provider Dagang Net Technologies may contact as below:

Dagang N​et TechnologiesTelephone NumberEmail
1 300 13 3133careline@dagangnet.com