Customer feedback on the findings of the audit is a method to measure the quality of service provided by audit officers of the Royal Malaysian Customs Department (RMCD) and the implementation of a compliance audit. Auditees are encouraged to give feedback for the improvement of the services provided.​

Auditees can download ​​CUSTOMERS FEEDBACK FORM and send it to the Compliance Management Division, RMCD Headquarters via:​​

            a)         Faksimili          : 03 - 8882 4914/4915/2766 or​

            b)         E-mel              :

Cooperation from the company will assist in improving the RMCD’s delivery system e​​ffectively. Please stamp your company’s name to authenticate the feedback.​