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What You Need To Do

GST requires businesses who have exceeded the prescribed threshold to register and to keep records of input and output tax. Businesses report their liability in a specific period called taxable period.  

Explore the following sections to understand your responsibilities and obligations as a registrant under GST. 

  • Registering your Business
  • Issuing Tax Invoices
  • Accounting for GST
  • Filing Tax Returns
  • Paying GST
  • Claiming GST Refunds
  • Penalties
  • Assessment Disputes

Registering Your Business

The first step to being GST-ready is to register for a GST identification number. You need to check whether you are required to register or whether you want to register voluntarily.  

Persons having businesses with annual sales turnover exceeding RM500,000 are liable to be registered under GST. Persons include an individual, sole proprietor, partnership, company, trust, estate, society, union, club, association or any other organization including a government department or a local authority which is involved in the business of making taxable supplies in Malaysia.

The annual sales turnover can be determined based on either:

  • The total value of taxable supplies of the current month and the previous 11 months, or
  • The total value of taxable supplies of the current month and the next 11 months.

You also need to decide on the type of registration best for your business:

  • Voluntary Registration
  • Group Registration
  • Divisional/Branch Registration 


You must apply for deregistration of your business within 30 days from the date of the following circumstances when:

  • Your business has ceased
  • No longer fulfill the requirements of registration

Voluntary Registration

  • Any person making a taxable supply and having an annual sales turnover RM500,000 and below is not required to be registered. However, you may voluntarily apply for registration. Voluntary registration is allowable but must remain in the system for at least 2 years.
  • Once registered, you are required to charge and collect GST on the taxable supplies and at the same time are entitled to claim input tax credit and eligible to enjoy all facilities provided under the law. 

Group Registration

Group registration is a facility that allows several companies to group and centralize their administration for the GST accounting purpose. Each company must be registered individually before they can be grouped as a single registered person and each company must be making wholly taxable supply. 

Requirements for Group Registration

  • Companies are eligible for group registration if one company controls another company. One company is taken to control another company if the first mentioned company holds directly, indirectly through subsidiaries or together directly or indirectly through subsidiaries more than 50% of the issued share capital of the second mentioned company.
  • One of the members has to be nominated by the group as the representative member of the group.
  • Any taxable supply made by or to a member of the group shall be treated as a supply by or to the representative member.
  • Supplies between group members would be disregarded as a supply.
  • Each member of the group is required to keep proper records as they are jointly and severally liable. 

Divisional/Branch Registration

A taxable person who is carrying on its business in several divisions or branches upon request and subject to stipulated terms and conditions can be registered in the names of those divisions/branches. This is a facility for any taxable person with a number of self accounting units to register each unit separately for GST.

Each division/branch will be given a separate GST identification number and make its own returns. However, the taxable person remains accountable for all GST liability of all divisions/branches.

Issuing Tax Invoices

When you charge GST, you need to issue a tax invoice showing the amount of GST and the price of the supplies separately. The tax invoice has to be issued within 21 days after the time of the supply.  Particulars to be shown in the tax invoice:

  • The words 'tax invoice' in a prominent place 
  • The invoice serial number
  • The date of issuance of the invoice
  • The name (or trade name), address and GST identification number of the supplier
  • The name and address of the recipient of the supply
  • A description of the goods and/or services supplied
  • The quantity or volume of the goods and/or services supplied, for example, litres of petrol, kilos of meat or hours of labour
  • Any discount offered
  • The total amount payable excluding tax, the rate of tax and the total tax chargeable shown as a separate amount
  • The total amount payable including the total tax chargeable

The Director General of Customs may upon request allow the tax invoice to be varied from the above whether in term of particulars in the tax invoice or issuance of other type of tax invoice e.g. simplified tax invoice. 

Simplified tax invoice

Simplified tax invoice which does not have the name and address of the recipient, the maximum of input tax to be claimed must not exceed RM30.00 (6% GST). If the recipient wants to claim the full amount of input tax (more than RM30.00), then he must request for his name and address to be included in the simplified tax invoice.

DG may allow the simplified tax invoice to be issued containing:

  • The name (or trade name), address and GST identification number of the supplier 
  • The date of issuance of the invoice
  • The invoice serial number
  • A description of the goods and/or services supplied
  • The total amount payable including the total tax chargeable
  • For each rate of tax chargeable, the gross amount payable including tax and the tax rate applicable

Accounting for GST

Basically, all taxable persons will be required to account for GST based on accrual (invoice) basis of accounting i.e. all output tax and input tax are to be accounted and claimed based on the time when the invoice was issued or received. 

However, certain categories of taxable persons may be allowed to use the payment (cash) basis of accounting. This facility may be given to businesses who carry out their activities solely on a cash payment basis. 

All business and accounting records relating to GST transactions are to be kept in Bahasa Melayu or English for a period of seven (7) years.

GST Accounting Software Company list approved by RMCD are as follows ....click here

Filing Tax Returns

GST returns must be submitted to the GST office not later than the last day of the following month after the end of the taxable period.

Taxable period is a regular interval period where a taxable person is liable to account and pay to the government his GST liability. The standard taxable period is on quarterly basis. However, a registrant may apply to be placed in other taxable period (monthly or 6 monthly) subject to specific conditions as follows:

Categories Periods Conditions
Standard Taxable Period Three months
  • Applicable to all taxable turnover not exceeding RM5 million
Non-standard Taxable Period One month
  • Applicable to taxable persons with annual taxable turnover exceeding RM5 million
  • Applicable to other taxable persons on request and subject to approval
Six months
  • Special cases

Input tax credit mechanism

Businesses have to charge and collect GST on all taxable goods and services supplied to the consumers. Only businesses registered under GST can charge and collect GST. Businesses are allowed to claim whatever amount of GST paid on the business inputs by offsetting against the output tax.

  • The excess amount of output tax shall be remitted to the government within the stipulated period.
  • In the case where the amount of input tax cannot be fully recovered, businesses can make a claim for refund from the government.


  • Maximum time period to claim the input tax is 6 years from the date of supply.
  • Input tax credit cannot be claimed on blocked input such as GST paid on passenger motor car, club subscription fee, medical and personal accident insurance premium, medical expenses, family benefits, entertainment expenses except for employees and etc.
  • Apportionment rules have to be applied when the taxable person makes a mixed supply. 

Paying GST

If your output tax exceeds the input tax, the difference shall be remitted to the Government together with the GST returns not later than the last day of the following month after the end of taxable period.  Online payments through:

  • Banks (to be appointed)
  • Internet facilities

Manual payment

Payment via cheque/bank draft/money order must be made payable to 'Ketua Pengarah Kastam' and mail to: 

Ketua Pengarah Kastam Malaysia 
Jabatan Kastam Diraja Malaysia
Pusat Pemprosesan GST
Kompleks Kastam Kelana Jaya
No.22 Jalan SS6/3 Kelana Jaya
47301 Petaling Jaya

Claiming GST Refunds

Any refund of tax may be offset against other unpaid GST, customs and excise duties. Refund will be made to the claimant within 14 working days if the claim is submitted online or 28 working days if the claim is submitted manually.


Penalties may be imposed if the following offences are committed:

  • Any deficiency on the net tax payable
  • No GST return is made
  • A GST return is submitted without payment or a lesser payment
  • Any refund paid to which there is no proper entitlement
  • Failure to register

Assessment Disputes

Review and Appeals

Any person who is aggrieved by the decision of the officer of GST may apply for a review and revision to the DG within 30 days from the date of notification. Alternatively, such person shall make an appeal to the Tribunal within 30 days from the date of the decision.  

The appeal case can be represented by the taxpayer himself or by any person whom he may appoint. The hearing shall be conducted in a private proceeding unless both parties agree to an open court.