1. Classification of goods for import and export purposes, either manufactured / produced locally is based on the Customs Duty Order 1996 effective 1st January 1996 which in turn was based on the Harmonized Commodity Description and Coding System or in short Harmonised System (HS).

  2. The classification of imported / exported manufactured goods serves the purpose of determining the rate of duty / tax imposed on the goods as enforced in the Customs Duty Order. It also serves to ensure that the goods are not listed under the prohibited import and export items of the Customs Order (Prohibition Regarding Imports) or (Prohibition Regarding Exports) or vice versa.

Advice Services And Classification Application

  1. Advice services can be obtained from any branch of the Classification and Technical Services unit set up in every state.
  2. All applications for classifications can be forwarded to any branch of the Classification and Technical Services unit set up in every state.
  3. ​Application for classification must be made using the form in Attachment A in 2 copies. Each application must be attached with the following documents / information :
    • Business Samples
    • Brochures
    • Catalogue
    • Pictures (if it comes without a brochure or catalogue)

  4. ​​If the business item requires classification, the applicant must attach a sample in the quantity required as described in Attachment B.
  5. If the applicant company or individual disagrees with the classification issued, an appeal can be made to the Royal Malaysian Customs Headquarters, Classification Branch, Tariff and Gazette. Each appeal must be enclosed with the relevant facts for consideration.
  6. ​The following are the list of all the branches of the Classification and Technical Services Section :


Royal Malaysian Customs (KRDM) KDRM Headquarters
Technical Services Division
(Classification, Tariff & Legislation Branch)
Level 6 North, No.3 Persiaran Perdana
Ministry of Finance
Precinct 2,
Federal Government Administration Center,
62592 Putrajaya
TEL: (603)88822123 FAX: (603)88895882

State Director Of Customs Perlis
Technical Services Division
State Customs Complex
Jalan Kampung Pondok
01000 Kangar
TEL : 04-976 0522 FAX: 04-976 1557

State Director of Customs Kedah
Technical Services Division
Kompleks Kastam
Jalan Pegawai
05050 Alor Setar
TEL: 04-771 6649 FAX: 04-771 6637

Pulau Pinang
State Director of Customs Pulau Pinang
Technical Services Division
Wisma Kastam
Gat Lebuh China
10300 Pulau Pinang
TEL: 04-262 2300 FAX: 04-264 4192

State Director of Customs Perak
Technical Services Division
No.37-39, Jalan Tun Abd Razak
30100 Ipoh
TEL: 05-527 4322 FAX: 05-526 6429

Wilayah Persekutuan
State Director of Customs Wilayah Persekutuan Kuala Lumpur
Technical Services Division
No 22, Jalan SS 6/3,
47301 Kelana Jaya, Petaling Jaya.
TEL: 03-78840991 FAX0378045919

State Director of Customs Selangor
Technical Services Division
Aras 2, Wisma Kastam
42007 Pelabuhan Klang
TEL: 03-3176 1016 FAX: 03-3176 9348

Negeri Sembilan
State Director of Customs Negeri Sembilan
Jalan Paroi, Senawang
Karung Berkunci 16
70450 Seremban
TEL: 06- 679 3700 FAX: 06-6777 235

State Director of Customs Melaka
Ayer Keroh Customs Complex
Lebuh Ayer Keroh
75450 Melaka
TEL: 06- 231 2355 FAX: 06-231 2355

State Customs Director Johor
Technical Services Division
Ting. 7, Menara Kastam Larkin
Karung Berkunci 780
80990 Johor Bharu
TEL: 07-222 5666 FAX: 07-2227 6955

State Director of Customs Pahang
Technical Services Division
Wisma Kastam
Jalan Bank
25000 Kuantan
TEL: 09-516 3515 FAX: 09-516 3513

State Director of Customs Terengganu
Wisma Kastam
Jalan Balik Bukit
20300 Kuala Terengganu
TEL: 09-622 1077 FAX: 09- 622 3828

State Director of Customs Kelantan
Technical Services Division
Jalan Sultan
15000 Kota Bharu
TEL: 09-743 9252 FAX: 09-744 6713

State Director of Customs Sarawak
Technical Services Division
Jalan Gedong
93450 Kuching
TEL: 082-48 8818 FAX: 082-33 2204

State Director of Customs Sabah 
Technical Services Division
Jalan Haji Saman
88596 Kota Kinabalu
TEL: 088-23 1411 FAX: 088-23 3237

Wilayah Persekutuan Labuan
State Director of Customs
PO Box No.3
Wilayah Persekutuan Labuan
87000 Labuan
TEL: 087-41 2087 FAX: 087-41 5150

Federal Customs Tax Collector
Technical Services Division
Locked Bag Service No. 002
Tiong Baru Post Office
Singapura 911686
TEL: 026-222 7686 FAX: 026-225 3765