RMCD’s 5S Practices Policy
RMCD staff practice teamwork, discipline and friendliness to create a clean, conducive and safe working environment through continuous practice of 5S.
Conducive Environment is the pillar of Excellent Services.
Corporate Planning Division responsible for the strategic planning of department, international affairs, public relations and secretarial matters. This division is directly involved in efforts to enhance the service delivery system and development of the Royal Malaysian Customs Department to implement reform and modernization of the organization in line with the public service and government policies and international best practices.
Clients’ Charter of Corporate Planning Division
In line with the i-SPEED Management Policy ("Integrity", "Speed", "Professional", "Efficient", "Effective" and "Dynamic") based on holistic approach geared towards integrity, speed, professional, efficient, effective and dynamic service, we pledge to provide the following services:-
We also recognize the rights of our clients as follows:-